Return & Refund Policy

At Dubai Blinds Co. because our products are custom-made, we follow a transparent and fair return & refund policy.

Made-to-Measure Products

All blinds sold by Dubai Blinds Co. are:

• Made specifically according to customer-provided or confirmed measurements
• Customized in fabric, size, and mechanism

Returns or refunds are NOT applicable for custom-made products, except in specific cases mentioned below.

Eligible Cases for Return / Replacement

We will gladly offer a replacement or correction if:

• The product delivered is different from the confirmed order
• There is a manufacturing defect
• Incorrect measurements were taken by our team

Issues must be reported within 48 hours of delivery with clear photos.

Non-Eligible Cases

Returns or refunds will not be accepted for:

• Incorrect measurements provided by the customer
• Change of mind after order confirmation
• Minor color variations due to lighting or screen differences
• Normal wear and tear

Refund Policy

Approved refunds (if applicable) will be processed via the original payment method.

• Refund processing time: 7–10 working days
• Installation or service charges are non-refundable

Repairs & Adjustments

If your blinds require:

• Minor adjustments
• Mechanism tuning

Our support team will assist you promptly.

Customer Support

For any concerns regarding delivery, returns, or refunds, contact us:

• Email: info@dubaiblindsco.com
• Phone / WhatsApp: +971 56 755 5833

Policy Updates

Dubai Blinds Co. reserves the right to update these policies at any time without prior notice. Updates will be reflected on this page.